Support PCs Q&A Index
Welcome to the Support PCs Q&A Database. This fully searchable archive contains questions I've answered over the past six years for a number of magazines, including PC Answers, Microsoft Windows Vista Magazine and Microsoft Windows XP Magazine (both UK and Australian editions).

I've built up a collection of around 1,000 questions and it's still growing. Over time I aim to add all of these to the database, so keep checking back. You can browse the list below - click a category header to filter the results, and click a question title to read the answer. If you're looking for more specific advice, use the Google custom search box above, which enables you to search the full site quickly and easily.

Nick Peers.

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Vista hardware compatibility - Hardware
Q

I've just upgraded to Windows Vista and am having trouble getting my old scanner to work with it. Can you assist me please?


Mapfile1 error message in Vista - Windows
Q

Every time I started Windows Mail or Internet Explorer I get the following error message: “mapfile1, access is denied”. What is this, and how do I fix it?


Import Outlook contacts into Windows Mail - Internet & Security
Q

Is it possible for me to import my contacts from Microsoft Outlook into Windows Mail?


Shutdown issue with Vista - Windows
Q

Since upgrading my Windows XP installation to Vista I've been unable to shut down my PC. What's happening?


Vista keeps asking to reactivate - Windows
Q

Since reinstalling Windows Vista after a botched hardware install, it keeps telling me I need to activate Windows, but when I go to do so it tells me it's already been activated. How do I stop this annoying error?


USB modems and Vista - Internet & Security
Q

Do I need to hook up to Virgin Broadband using a router? I can't find any Windows Vista-compatible drivers for my USB modem.


How can I back up my entire hard drive? - Windows
Q

I'm running Windows Vista Home Premium - how can I back up my entire hard drive?


Is Ulead Photo Express 6 Vista compatible? - Software
Q

I'm unable to load Ulead Photo Express 6 in Windows Vista. Can you suggest an alternative?


Disable preview in Windows Mail - Internet & Security
Q

I'm worried about security - can you tell me how to disable the preview pane in Windows Mail?


Importing video into Movie Maker - Hardware
Q

How do I get video footage from my JVC hard-disk camcorder into Windows Movie Maker?



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